All services provided by Shenjiang Valve are to create more value for customers. We cherish every opportunity to communicate and cooperate with customers. A complete set of industrial valve solutions and perfect after-sales service can help you meet challenges at any time. We have established a complete after-sales service system in accordance with GB/T27922-2011, CTS WSF-TS018-2020, and adhere to the concept of "customer first, continue to provide efficient and high-quality after-sales service" to provide customers with first-class services.
● Pre-sale service: We have a first-class pre-sale service team (including technicians, quality control personnel, trainers, postdoctoral fellows) to provide customers with product selection, valve inspection, unpacking inspection, installation guidance, commissioning and Technical training, valve test and other services.
● Guaranteed transportation: the assessment of the influence of the installation pipeline process and construction results on the valve before the start-up; the identification of the status of the valve after installation.
● Failure analysis and elimination: systematic analysis of the potential causes of valve failure; comprehensively determine the cause of the failure valve, carry out risk assessment, valve maintenance information management and operation.
● Product repair and maintenance:We have rich experience in inspection, repair and transportation. For conventional products, the information management of complete machine inventory and semi-finished product inventory can be realized. In a short period of time, we can automatically complete the call of product processing records, product drawings, and product inventory. , parts calling and borrowing, to meet the needs of customers to the greatest extent.
● Product use and maintenance training: As an accreditation agency for vocational skills appraisal in Wenzhou, we have the ability to independently identify fitters and lathe technicians, establish a stable cooperative relationship with vocational and technical colleges, and have basic valve knowledge, valve operation and other training conditions and training capabilities .
